java.lang.NullPointerException

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  • JIRA Copy feature ( using JIRA to JIRA Copy plugin 3.0 ) failed when JIRA integrated with LDAP. The problem is reproducible when the following criterias are met: * JIRA is integrated with LDAP - Delagated LDAP * The user perform the action (COPY) locally from Project A to project B. *Steps to reproduce:* # Setup a new JIRA 5.2.11 and integrate it with LDAP # Install JIRA to JIRA copy plugin 3.0 # Create 2 projects - Project A and Project B. # Create one issue in project A. # Copy the issue by click on Remote Copy {{More Action -> Remote Copy}}. # The following error is shown. {noformat}java.lang.NullPointerException at com.atlassian.crowd.embedded.impl.IdentifierUtils.toLowerCase(IdentifierUtils.java:42) at com.atlassian.cpji.fields.value.CachingUserMapper.getUsersByEmail(CachingUserMapper.java:64) at com.atlassian.cpji.fields.value.CachingUserMapper.mapUser(CachingUserMapper.java:95) at com.atlassian.cpji.fields.system.AssigneeFieldMapper.mapUser(AssigneeFieldMapper.java:101) at com.atlassian.cpji.fields.system.AssigneeFieldMapper.getMappingResult(AssigneeFieldMapper.java:69) at com.atlassian.cpji.fields.permission.SystemFieldMappingChecker.getFieldPermission(SystemFieldMappingChecker.java:83) at com.atlassian.cpji.components.CopyIssueService.checkFieldPermissions(CopyIssueService.java:257) at com.atlassian.cpji.components.remote.LocalJiraProxy.checkPermissions(LocalJiraProxy.java:151) at com.atlassian.cpji.action.CopyIssueToInstanceAction.doDefault(CopyIssueToInstanceAction.java:503) {noformat} *Finding* * This problem happened in both JIRA 5.1.8 and JIRA 5.2.11. * Tested using normal and administor user, same problem occurred. * Testing Remote copy feature without LDAP integration, the problem will be disappear. * This is not happened in older version of JIRA to JIRA copy plugin during my test using version 3.0-rc1 and 3.0-rc2.
    via by John Chin Kim Loong [Atlassian],
  • JIRA Copy feature ( using JIRA to JIRA Copy plugin 3.0 ) failed when JIRA integrated with LDAP. The problem is reproducible when the following criterias are met: * JIRA is integrated with LDAP - Delagated LDAP * The user perform the action (COPY) locally from Project A to project B. *Steps to reproduce:* # Setup a new JIRA 5.2.11 and integrate it with LDAP # Install JIRA to JIRA copy plugin 3.0 # Create 2 projects - Project A and Project B. # Create one issue in project A. # Copy the issue by click on Remote Copy {{More Action -> Remote Copy}}. # The following error is shown. {noformat}java.lang.NullPointerException at com.atlassian.crowd.embedded.impl.IdentifierUtils.toLowerCase(IdentifierUtils.java:42) at com.atlassian.cpji.fields.value.CachingUserMapper.getUsersByEmail(CachingUserMapper.java:64) at com.atlassian.cpji.fields.value.CachingUserMapper.mapUser(CachingUserMapper.java:95) at com.atlassian.cpji.fields.system.AssigneeFieldMapper.mapUser(AssigneeFieldMapper.java:101) at com.atlassian.cpji.fields.system.AssigneeFieldMapper.getMappingResult(AssigneeFieldMapper.java:69) at com.atlassian.cpji.fields.permission.SystemFieldMappingChecker.getFieldPermission(SystemFieldMappingChecker.java:83) at com.atlassian.cpji.components.CopyIssueService.checkFieldPermissions(CopyIssueService.java:257) at com.atlassian.cpji.components.remote.LocalJiraProxy.checkPermissions(LocalJiraProxy.java:151) at com.atlassian.cpji.action.CopyIssueToInstanceAction.doDefault(CopyIssueToInstanceAction.java:503) {noformat} *Finding* * This problem happened in both JIRA 5.1.8 and JIRA 5.2.11. * Tested using normal and administor user, same problem occurred. * Testing Remote copy feature without LDAP integration, the problem will be disappear. * This is not happened in older version of JIRA to JIRA copy plugin during my test using version 3.0-rc1 and 3.0-rc2.
    via by Chin Kim Loong,
  • After upgrade to JIRA 6.0 from 5.x version (with licence upgrade as well), I am receiving an error on the main login screen. {code:xml} Exception thrown during upgrade: null java.lang.NullPointerException at com.atlassian.crowd.embedded.impl.IdentifierUtils.toLowerCase(IdentifierUtils.java:42) at com.atlassian.jira.user.ApplicationUserEntity.(ApplicationUserEntity.java:18) at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build6040.mapUsername(UpgradeTask_Build6040.java:72) at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build6040.doUpgrade(UpgradeTask_Build6040.java:63) at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeTaskSuccess(UpgradeManagerImpl.java:673) at com.atlassian.jira.upgrade.UpgradeManagerImpl.runUpgradeTasks(UpgradeManagerImpl.java:526) at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgrade(UpgradeManagerImpl.java:456) at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeIfNeeded(UpgradeManagerImpl.java:399) at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeIfNeededAndAllowed(UpgradeManagerImpl.java:333) at com.atlassian.jira.upgrade.UpgradeLauncher.checkIfUpgradeNeeded(UpgradeLauncher.java:100) at com.atlassian.jira.upgrade.UpgradeLauncher.start(UpgradeLauncher.java:49) at com.atlassian.jira.startup.DefaultJiraLauncher$3.run(DefaultJiraLauncher.java:117) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:315) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:209) at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:105) at com.atlassian.jira.startup.DefaultJiraLauncher.access$100(DefaultJiraLauncher.java:30) at com.atlassian.jira.startup.DefaultJiraLauncher$1.run(DefaultJiraLauncher.java:69) at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:33) at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:64) at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:54) at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4791) at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5285) at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150) at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1559) at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1549) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) {code}
    via by ugur arpaci,
  • Greenhopper is unavailable since the ugprade task is failed, see following error: {code}2013-03-21 07:45:07,751 http-apr-8080-exec-15 ERROR vkharisma@awesome.com 465x1147x1 12tabsn 172.21.140.111 /rest/plugins/1.0/com.pyxis.greenhopper.jira-key [sal.core.upgrade.DefaultPluginUpgradeManager] Upgrade error: Unexpected exception caught during plugin upgrade: java.lang.NullPointerException at com.atlassian.crowd.embedded.impl.IdentifierUtils.toLowerCase(IdentifierUtils.java:42) at com.atlassian.greenhopper.upgrade.GhUpgradeTask032DaoImpl.processCardColor(GhUpgradeTask032DaoImpl.java:67) at com.atlassian.greenhopper.upgrade.GhUpgradeTask032DaoImpl.access$100(GhUpgradeTask032DaoImpl.java:15) at com.atlassian.greenhopper.upgrade.GhUpgradeTask032DaoImpl$2.onRowRead(GhUpgradeTask032DaoImpl.java:55) at com.atlassian.greenhopper.upgrade.GhUpgradeTask032DaoImpl$2.onRowRead(GhUpgradeTask032DaoImpl.java:51) at net.java.ao.EntityManager.stream(EntityManager.java:924){code} This is due to the upgrade task is not successfully convert mix-case username hence makes it NULL {code} ... // make it lower case - we hope "unassigned" is already ok... String assignee = cardColorAO.getVal(); String lowercasedAssignee = IdentifierUtils.toLowerCase(assignee); if(!assignee.equals(lowercasedAssignee)) { cardColorAO = ao.get(CardColorAO.class, cardColorAO.getId()); logInfo("Changing card color assignee from '%s' to '%s'", assignee, lowercasedAssignee); cardColorAO.setVal(lowercasedAssignee); cardColorAO.save(); ... {code} There are NULL values in the *"60DB71_CARDCOLOR"* below: |"#cccb6b"|335|1|19|"assignee"|""| |"#8d6811"|336|0|19|"assignee"|""| *Workaround* https://confluence.atlassian.com/display/GHKB/Greenhopper+is+Unavailable+due+to+the+GhUpgradeTask032+failed
    via by Vicky Kharisma [Atlassian],
  • Greenhopper is unavailable since the ugprade task is failed, see following error: {code}2013-03-21 07:45:07,751 http-apr-8080-exec-15 ERROR vkharisma@awesome.com 465x1147x1 12tabsn 172.21.140.111 /rest/plugins/1.0/com.pyxis.greenhopper.jira-key [sal.core.upgrade.DefaultPluginUpgradeManager] Upgrade error: Unexpected exception caught during plugin upgrade: java.lang.NullPointerException at com.atlassian.crowd.embedded.impl.IdentifierUtils.toLowerCase(IdentifierUtils.java:42) at com.atlassian.greenhopper.upgrade.GhUpgradeTask032DaoImpl.processCardColor(GhUpgradeTask032DaoImpl.java:67) at com.atlassian.greenhopper.upgrade.GhUpgradeTask032DaoImpl.access$100(GhUpgradeTask032DaoImpl.java:15) at com.atlassian.greenhopper.upgrade.GhUpgradeTask032DaoImpl$2.onRowRead(GhUpgradeTask032DaoImpl.java:55) at com.atlassian.greenhopper.upgrade.GhUpgradeTask032DaoImpl$2.onRowRead(GhUpgradeTask032DaoImpl.java:51) at net.java.ao.EntityManager.stream(EntityManager.java:924){code} This is due to the upgrade task is not successfully convert mix-case username hence makes it NULL {code} ... // make it lower case - we hope "unassigned" is already ok... String assignee = cardColorAO.getVal(); String lowercasedAssignee = IdentifierUtils.toLowerCase(assignee); if(!assignee.equals(lowercasedAssignee)) { cardColorAO = ao.get(CardColorAO.class, cardColorAO.getId()); logInfo("Changing card color assignee from '%s' to '%s'", assignee, lowercasedAssignee); cardColorAO.setVal(lowercasedAssignee); cardColorAO.save(); ... {code} There are NULL values in the *"60DB71_CARDCOLOR"* below: |"#cccb6b"|335|1|19|"assignee"|""| |"#8d6811"|336|0|19|"assignee"|""| *Workaround* https://confluence.atlassian.com/display/GHKB/Greenhopper+is+Unavailable+due+to+the+GhUpgradeTask032+failed
    via by Vicky Kharisma [Atlassian],
  • After upgrade to JIRA 6.0 from 5.x version (with licence upgrade as well), I am receiving an error on the main login screen. {code:xml} Exception thrown during upgrade: null java.lang.NullPointerException at com.atlassian.crowd.embedded.impl.IdentifierUtils.toLowerCase(IdentifierUtils.java:42) at com.atlassian.jira.user.ApplicationUserEntity.(ApplicationUserEntity.java:18) at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build6040.mapUsername(UpgradeTask_Build6040.java:72) at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build6040.doUpgrade(UpgradeTask_Build6040.java:63) at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeTaskSuccess(UpgradeManagerImpl.java:673) at com.atlassian.jira.upgrade.UpgradeManagerImpl.runUpgradeTasks(UpgradeManagerImpl.java:526) at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgrade(UpgradeManagerImpl.java:456) at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeIfNeeded(UpgradeManagerImpl.java:399) at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeIfNeededAndAllowed(UpgradeManagerImpl.java:333) at com.atlassian.jira.upgrade.UpgradeLauncher.checkIfUpgradeNeeded(UpgradeLauncher.java:100) at com.atlassian.jira.upgrade.UpgradeLauncher.start(UpgradeLauncher.java:49) at com.atlassian.jira.startup.DefaultJiraLauncher$3.run(DefaultJiraLauncher.java:117) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:315) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:209) at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:105) at com.atlassian.jira.startup.DefaultJiraLauncher.access$100(DefaultJiraLauncher.java:30) at com.atlassian.jira.startup.DefaultJiraLauncher$1.run(DefaultJiraLauncher.java:69) at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:33) at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:64) at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:54) at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4791) at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5285) at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150) at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1559) at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1549) at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) {code}
    via by ugur arpaci,
  • It occurred on an OnDemand instance, with just Jira. The expected behavior: After the user creation, return the URL with the user query: /secure/admin/user/ViewUser.jspa?name=atltest The problem: {noformat} java.lang.NullPointerException at com.atlassian.crowd.embedded.impl.IdentifierUtils.toLowerCase(IdentifierUtils.java:42) at com.atlassian.crowd.embedded.core.FilteredCrowdServiceImpl.isGroupToBeFiltered(FilteredCrowdServiceImpl.java:340) at com.atlassian.crowd.embedded.core.FilteredCrowdServiceImpl.getGroup(FilteredCrowdServiceImpl.java:73) at com.atlassian.jira.security.DefaultGlobalPermissionManager.getGroups(DefaultGlobalPermissionManager.java:244) at com.atlassian.jira.user.util.UserUtilImpl.getGroupsWithUsePermissionAndNoAdminsitrativePermissions(UserUtilImpl.java:989) at com.atlassian.jira.user.util.UserUtilImpl.addToJiraUsePermission(UserUtilImpl.java:967) at com.atlassian.jira.user.util.UserUtilImpl.createUserNoNotification(UserUtilImpl.java:284) at com.atlassian.jira.user.util.UserUtilImpl.createUserNoNotification(UserUtilImpl.java:296) at com.atlassian.jira.bc.user.DefaultUserService.createUserNoNotification(DefaultUserService.java:302) at com.atlassian.jira.web.action.admin.user.AddUser.doExecute(AddUser.java:94) at webwork.action.ActionSupport.execute(ActionSupport.java:165) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:76) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) at com.atlassian.studio.jira.web.action.admin.user.AddUserInterceptor.interceptDoExecute(AddUserInterceptor.java:71) at com.atlassian.peace.jira.ActionPeacekeeper.intercept(ActionPeacekeeper.java:46) at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:27) at com.atlassian.studio.haup.plugin.action.peacekeeper.AddUserInterceptor.interceptDoExecute(AddUserInterceptor.java:84) at com.atlassian.peace.jira.ActionPeacekeeper.intercept(ActionPeacekeeper.java:46) at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:27) at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:205) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:143) at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:152) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.studio.core.servlet.filter.AlacarteLicenseEnforcer.doFilter(AlacarteLicenseEnforcer.java:71) at com.atlassian.studio.jira.servlet.filter.AlacarteLicenseJiraEnforcer.doFilter(AlacarteLicenseJiraEnforcer.java:122) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.peace.AbstractPeacePageFilter.doFilter(AbstractPeacePageFilter.java:41) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.peace.AbstractPeacePageFilter.doFilter(AbstractPeacePageFilter.java:41) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:103) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77) at com.atlassian.jira.web.filters.PathExclusionFilter.doFilter(PathExclusionFilter.java:118) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:211) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150) at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99) at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81) at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.monitor.ActiveRequestsFilter$PassToChainFilterFunc.doFilter(ActiveRequestsFilter.java:346) at com.atlassian.jira.web.monitor.ActiveRequestsFilter$DebugLogFilterFunc.doFilter(ActiveRequestsFilter.java:463) at com.atlassian.jira.web.monitor.ActiveRequestsFilter.doFilter(ActiveRequestsFilter.java:173) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298) at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190) at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:291) at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:776) at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:705) at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:898) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690) at java.lang.Thread.run(Thread.java:662) {noformat} ------------ These are the logs just by hitting the Add User Button {noformat} @400000004ee0e3b31ffe7f94 2011-12-08 11:19:53,534 TP-Processor11 ERROR sysadmin 679x3225x1 1o10wwd 201.22.212.136,207.223.247.46 /secure/admin/user/AddUser!default.jspa [webwork.util.ValueStack] query="/userUtil/activeUserCount" {[id="null" type="5" values=""]} {[id="userUtil" type="8" values=""]} {[id="activeUserCount" type="8" values=""]} @400000004ee0e3b31ffe8b4c java.lang.reflect.InvocationTargetException @400000004ee0e3b31ffe8f34 at sun.reflect.GeneratedMethodAccessor553.invoke(Unknown Source) @400000004ee0e3b31ffe8f34 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) @400000004ee0e3b31ffebe14 at java.lang.reflect.Method.invoke(Method.java:597) @400000004ee0e3b31ffec1fc at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70) @400000004ee0e3b31ffec1fc at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56) @400000004ee0e3b31ffec5e4 at webwork.util.ValueStack.findValue(ValueStack.java:414) @400000004ee0e3b31ffec5e4 at webwork.util.ValueStack.findValue(ValueStack.java:213) @400000004ee0e3b31ffee524 at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:62) @400000004ee0e3b31ffee524 at webwork.view.taglib.BasicPropertyTag.doStartTag(BasicPropertyTag.java:54) @400000004ee0e3b31ffee90c at org.apache.jsp.secure.admin.user.views.adduser_jsp._jspx_meth_ww_005fproperty_005f1(adduser_jsp.java:787) @400000004ee0e3b31ffef4c4 at org.apache.jsp.secure.admin.user.views.adduser_jsp._jspx_meth_ww_005fparam_005f3(adduser_jsp.java:759) @400000004ee0e3b31ffef8ac at org.apache.jsp.secure.admin.user.views.adduser_jsp._jspx_meth_ww_005ftext_005f4(adduser_jsp.java:666) @400000004ee0e3b31ffef8ac at org.apache.jsp.secure.admin.user.views.adduser_jsp._jspx_meth_aui_005fparam_005f1(adduser_jsp.java:621) @400000004ee0e3b31fff007c at org.apache.jsp.secure.admin.user.views.adduser_jsp._jspx_meth_aui_005fcomponent_005f0(adduser_jsp.java:545) @400000004ee0e3b31fff0464 at org.apache.jsp.secure.admin.user.views.adduser_jsp._jspService(adduser_jsp.java:253) @400000004ee0e3b31fff0464 at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) @400000004ee0e3b31fff084c at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) @400000004ee0e3b31fff0c34 at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:386) @400000004ee0e3b31fff0c34 at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:313) @400000004ee0e3b31fff101c at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260) @400000004ee0e3b31fff101c at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) @400000004ee0e3b31fff17ec at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) @400000004ee0e3b31fff1bd4 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b31fff1fbc at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) @400000004ee0e3b31fff1fbc at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) @400000004ee0e3b31fff278c at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) @400000004ee0e3b31fff278c at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) @400000004ee0e3b31fff2b74 at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) @400000004ee0e3b31fff2b74 at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) @400000004ee0e3b31fff3344 at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) @400000004ee0e3b31fff372c at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b31fff3efc at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b31fff42e4 at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) @400000004ee0e3b31fff42e4 at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) @400000004ee0e3b31fff4ab4 at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) @400000004ee0e3b31fff4ab4 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b31fff4e9c at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b31fff5284 at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:75) @400000004ee0e3b31fff566c at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b31fff5a54 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b31fff5a54 at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150) @400000004ee0e3b31fff6ddc at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70) @400000004ee0e3b31fff6ddc at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b31fff71c4 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b31fff71c4 at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) @400000004ee0e3b31fff7994 at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) @400000004ee0e3b31fff7d7c at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) @400000004ee0e3b31fff7d7c at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b31fff854c at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b31fff854c at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) @400000004ee0e3b31fff8934 at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) @400000004ee0e3b31fff9104 at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) @400000004ee0e3b31fff94ec at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b31fff94ec at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b31fff9cbc at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646) @400000004ee0e3b31fff9cbc at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436) @400000004ee0e3b31fffa0a4 at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374) @400000004ee0e3b31fffa0a4 at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302) @400000004ee0e3b31fffa874 at com.atlassian.peace.jira.WebWork1PeacePageFilter$WebWork1RequestResponsePair$1$1.forward(WebWork1PeacePageFilter.java:105) @400000004ee0e3b31fffa874 at com.atlassian.peace.jira.WebWork1PeacePageFilter$WebWork1RequestResponsePair$1$1.forward(WebWork1PeacePageFilter.java:105) @400000004ee0e3b31fffac5c at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.dispatchView(JiraWebworkActionDispatcher.java:286) @400000004ee0e3b31fffb42c at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:188) @400000004ee0e3b31fffb814 at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) @400000004ee0e3b31fffbbfc at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) @400000004ee0e3b31fffbbfc at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b31fffc3cc at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) @400000004ee0e3b31fffc3cc at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b31fffc7b4 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b31fffc7b4 at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) @400000004ee0e3b31fffcf84 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b31fffcf84 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b31fffe30c at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) @400000004ee0e3b31fffe30c at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) @400000004ee0e3b31fffe6f4 at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) @400000004ee0e3b31fffe6f4 at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) @400000004ee0e3b31fffeec4 at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) @400000004ee0e3b31ffff2ac at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) @400000004ee0e3b31ffff2ac at com.atlassian.studio.core.servlet.filter.AlacarteLicenseEnforcer.doFilter(AlacarteLicenseEnforcer.java:71) @400000004ee0e3b31ffff694 at com.atlassian.studio.jira.servlet.filter.AlacarteLicenseJiraEnforcer.doFilter(AlacarteLicenseJiraEnforcer.java:122) @400000004ee0e3b31ffffa7c at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) @400000004ee0e3b31ffffe64 at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) @400000004ee0e3b320000634 at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) @400000004ee0e3b320000a1c at com.atlassian.peace.AbstractPeacePageFilter.doFilter(AbstractPeacePageFilter.java:41) @400000004ee0e3b320000a1c at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) @400000004ee0e3b320000e04 at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) @400000004ee0e3b3200011ec at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) @400000004ee0e3b3200015d4 at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) @400000004ee0e3b3200019bc at com.atlassian.peace.AbstractPeacePageFilter.doFilter(AbstractPeacePageFilter.java:41) @400000004ee0e3b3200019bc at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) @400000004ee0e3b32000218c at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) @400000004ee0e3b320002574 at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) @400000004ee0e3b32000312c at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) @400000004ee0e3b3200038fc at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) @400000004ee0e3b320003ce4 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b32000489c at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b320004c84 at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:103) @400000004ee0e3b32000506c at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:87) @400000004ee0e3b320005454 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b32003de94 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b32003de94 at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54) @400000004ee0e3b32003e664 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b32003fdd4 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b3200401bc at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129) @400000004ee0e3b3200405a4 at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77) @400000004ee0e3b3200405a4 at com.atlassian.jira.web.filters.PathExclusionFilter.doFilter(PathExclusionFilter.java:118) @400000004ee0e3b3200420fc at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) @400000004ee0e3b3200424e4 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b3200424e4 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b3200428cc at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) @400000004ee0e3b32004309c at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) @400000004ee0e3b32004309c at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) @400000004ee0e3b320043c54 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b32004403c at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b320044424 at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:211) @400000004ee0e3b320044424 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b320044bf4 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b320044bf4 at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98) @400000004ee0e3b320044fdc at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b3200453c4 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b3200457ac at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150) @400000004ee0e3b320045b94 at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70) @400000004ee0e3b320045b94 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b320046364 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b32004674c at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) @400000004ee0e3b320046b34 at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) @400000004ee0e3b320046b34 at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71) @400000004ee0e3b320047304 at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) @400000004ee0e3b320047304 at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) @400000004ee0e3b3200476ec at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) @400000004ee0e3b320047ad4 at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) @400000004ee0e3b320047ebc at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b32004868c at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b320048a74 at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99) @400000004ee0e3b320048a74 at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19) @400000004ee0e3b320048e5c at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b320049a14 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b320049dfc at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71) @400000004ee0e3b320049dfc at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b32004a1e4 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b32004a5cc at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) @400000004ee0e3b32004a9b4 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b32004a9b4 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b32004b56c at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81) @400000004ee0e3b32004b56c at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51) @400000004ee0e3b32004b954 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b32004b954 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b32004c124 at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) @400000004ee0e3b32004c124 at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) @400000004ee0e3b32004c50c at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25) @400000004ee0e3b32004c8f4 at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) @400000004ee0e3b32004ccdc at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) @400000004ee0e3b32004d0c4 at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) @400000004ee0e3b32004d894 at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) @400000004ee0e3b32004dc7c at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b32004dc7c at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b32004e44c at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) @400000004ee0e3b32004e44c at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b32004e834 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b32004ec1c at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33) @400000004ee0e3b32004f004 at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) @400000004ee0e3b32004f3ec at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b32004f3ec at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b32004f7d4 at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41) @400000004ee0e3b32004ffa4 at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) @400000004ee0e3b32005038c at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49) @400000004ee0e3b32005038c at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) @400000004ee0e3b320050774 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b32005132c at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b320051714 at com.atlassian.jira.web.monitor.ActiveRequestsFilter$PassToChainFilterFunc.doFilter(ActiveRequestsFilter.java:346) @400000004ee0e3b320051714 at com.atlassian.jira.web.monitor.ActiveRequestsFilter$DebugLogFilterFunc.doFilter(ActiveRequestsFilter.java:463) @400000004ee0e3b320051ee4 at com.atlassian.jira.web.monitor.ActiveRequestsFilter.doFilter(ActiveRequestsFilter.java:173) @400000004ee0e3b320051ee4 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b3200522cc at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b32005420c at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:75) @400000004ee0e3b32005420c at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b3200545f4 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b3200549dc at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91) @400000004ee0e3b320054dc4 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b3200551ac at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b3200551ac at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) @400000004ee0e3b32005597c at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) @400000004ee0e3b32005597c at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) @400000004ee0e3b320055d64 at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) @400000004ee0e3b320056534 at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) @400000004ee0e3b32005691c at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) @400000004ee0e3b32005691c at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) @400000004ee0e3b320056d04 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) @400000004ee0e3b3200570ec at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298) @400000004ee0e3b3200574d4 at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190) @400000004ee0e3b3200574d4 at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:291) @400000004ee0e3b3200578bc at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:776) @400000004ee0e3b3200578bc at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:705) @400000004ee0e3b320057ca4 at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:898) @400000004ee0e3b32005808c at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690) @400000004ee0e3b32005808c at java.lang.Thread.run(Thread.java:662) @400000004ee0e3b320058474 Caused by: com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalArgumentException: entityNameToMatch argument cannot be null @400000004ee0e3b32005902c at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:152) @400000004ee0e3b32005902c at com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:115) @400000004ee0e3b320059414 at com.atlassian.util.concurrent.ResettableLazyReference.get(ResettableLazyReference.java:89) @400000004ee0e3b3200597fc at com.atlassian.jira.user.util.UserUtilImpl.getActiveUserCount(UserUtilImpl.java:751) @400000004ee0e3b320059be4 ... 195 more @400000004ee0e3b320059be4 Caused by: java.lang.IllegalArgumentException: entityNameToMatch argument cannot be null @400000004ee0e3b320059be4 at org.apache.commons.lang.Validate.notNull(Validate.java:192) @400000004ee0e3b320059fcc at com.atlassian.crowd.search.query.membership.MembershipQuery.<init>(MembershipQuery.java:26) @400000004ee0e3b32005af6c at com.atlassian.crowd.search.query.membership.UserMembersOfGroupQuery.<init>(UserMembersOfGroupQuery.java:11) @400000004ee0e3b32005af6c at com.atlassian.crowd.search.builder.QueryBuilder.createMembershipQuery(QueryBuilder.java:179) @400000004ee0e3b32005b354 at com.atlassian.crowd.search.builder.QueryBuilder$PartialMembershipQueryWithNameToMatch.returningAtMost(QueryBuilder.java:287) @400000004ee0e3b32005bf0c at com.atlassian.jira.user.util.UserUtilImpl.getGroupMembers(UserUtilImpl.java:1197) @400000004ee0e3b32005bf0c at com.atlassian.jira.user.util.UserUtilImpl.access$000(UserUtilImpl.java:105) @400000004ee0e3b32005c2f4 at com.atlassian.jira.user.util.UserUtilImpl$1.create(UserUtilImpl.java:134) @400000004ee0e3b32005c2f4 at com.atlassian.jira.user.util.UserUtilImpl$1.create(UserUtilImpl.java:125) {noformat} It seems that some parameter is missing while creating the user.
    via by Nicolas Wildner [Atlassian],
  • h5. Symptom The following stack trace is encounter when using JIRA. For example, adding a new user. {code} java.lang.NullPointerException at com.atlassian.crowd.embedded.impl.IdentifierUtils.toLowerCase(IdentifierUtils.java:42) at com.atlassian.crowd.embedded.core.FilteredCrowdServiceImpl.isGroupToBeFiltered(FilteredCrowdServiceImpl.java:340) at com.atlassian.crowd.embedded.core.FilteredCrowdServiceImpl.getGroup(FilteredCrowdServiceImpl.java:73) at com.atlassian.jira.security.DefaultGlobalPermissionManager.getGroups(DefaultGlobalPermissionManager.java:244) at com.atlassian.jira.user.util.UserUtilImpl.getGroupsWithUsePermissionAndNoAdminsitrativePermissions(UserUtilImpl.java:989) at com.atlassian.jira.user.util.UserUtilImpl.addToJiraUsePermission(UserUtilImpl.java:967) at com.atlassian.jira.user.util.UserUtilImpl.createUserNoNotification(UserUtilImpl.java:284) at com.atlassian.jira.user.util.UserUtilImpl.createUserNoNotification(UserUtilImpl.java:296) at com.atlassian.jira.bc.user.DefaultUserService.createUserNoNotification(DefaultUserService.java:302) at com.atlassian.jira.web.action.admin.user.AddUser.doExecute(AddUser.java:94) at webwork.action.ActionSupport.execute(ActionSupport.java:165) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:76) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:205) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:143) at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:152) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:103) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77) at com.atlassian.jira.web.filters.PathExclusionFilter.doFilter(PathExclusionFilter.java:118) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:211) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150) at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99) at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81) at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.monitor.ActiveRequestsFilter$PassToChainFilterFunc.doFilter(ActiveRequestsFilter.java:346) at com.atlassian.jira.web.monitor.ActiveRequestsFilter$DebugLogFilterFunc.doFilter(ActiveRequestsFilter.java:463) at com.atlassian.jira.web.monitor.ActiveRequestsFilter.doFilter(ActiveRequestsFilter.java:173) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:554) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Thread.java:662) {code} h5. Cause The 'Anyone' group has been added to certain [Global Permissions|http://confluence.atlassian.com/display/JIRA/Managing+Global+Permissions] that should not allow it, for example *JIRA System Administrators*. h5. Resolution Remove 'Anyone' from *JIRA System Administrators*, *JIRA Administrators* and *JIRA Users*. (!) Before removing 'Anyone' from *JIRA Users*, ensure that there is a group in there that all your current users who should be able to log in belong to, for example {{jira-users}}. If you remove 'Anyone' from *JIRA Users* and have no replacement group, *no one* will be able to log in except for *JIRA System Administrators* and *JIRA Administrators*.
    via by Azwandi Aris [Atlassian],
    • java.lang.NullPointerException at com.atlassian.crowd.embedded.impl.IdentifierUtils.toLowerCase(IdentifierUtils.java:42) at com.atlassian.cpji.fields.value.CachingUserMapper.getUsersByEmail(CachingUserMapper.java:64) at com.atlassian.cpji.fields.value.CachingUserMapper.mapUser(CachingUserMapper.java:95) at com.atlassian.cpji.fields.system.AssigneeFieldMapper.mapUser(AssigneeFieldMapper.java:101) at com.atlassian.cpji.fields.system.AssigneeFieldMapper.getMappingResult(AssigneeFieldMapper.java:69) at com.atlassian.cpji.fields.permission.SystemFieldMappingChecker.getFieldPermission(SystemFieldMappingChecker.java:83) at com.atlassian.cpji.components.CopyIssueService.checkFieldPermissions(CopyIssueService.java:257) at com.atlassian.cpji.components.remote.LocalJiraProxy.checkPermissions(LocalJiraProxy.java:151) at com.atlassian.cpji.action.CopyIssueToInstanceAction.doDefault(CopyIssueToInstanceAction.java:503)
    No Bugmate found.