java.io.UnsupportedEncodingException

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  • Unsupported Encoding
    via by none,
  • When an issue is received via email with an encoding JIRA doesn't recognise, it logs the following error: 2007-11-02 05:48:14,177 JiraQuartzScheduler_Worker-0 ERROR [service.util.handler.CreateIssueHandler] Could not create issue! java.io.UnsupportedEncodingException: unicode-1-1-utf-7 at sun.io.Converters.getConverterClass(Converters.java:218) at sun.io.Converters.newConverter(Converters.java:251) at sun.io.ByteToCharConverter.getConverter(ByteToCharConverter.java:68) at sun.nio.cs.StreamDecoder$ConverterSD.<init>(StreamDecoder.java:224) at sun.nio.cs.StreamDecoder$ConverterSD.<init>(StreamDecoder.java:210) at sun.nio.cs.StreamDecoder.forInputStreamReader(StreamDecoder.java:77) at java.io.InputStreamReader.<init>(InputStreamReader.java:83) at com.sun.mail.handlers.text_plain.getContent(text_plain.java:64) at javax.activation.DataSourceDataContentHandler.getContent(DataHandler.java:745) at javax.activation.DataHandler.getContent(DataHandler.java:501) at javax.mail.internet.MimeBodyPart.getContent(MimeBodyPart.java:603) at com.atlassian.jira.service.util.handler.AbstractMessageHandler.handleMultipart(AbstractMessageHandler.java:279) at com.atlassian.jira.service.util.handler.AbstractMessageHandler.createAttachmentsForMessage(AbstractMessageHandler.java:234) However, the issue is created, with an empty body, and the message is left at the IMAP server. The next time the email service runs, another empty issue is created. This continues forever until the mail is manually deleted from the server. I have attached an example message that causes this issue.
    via by River Tarnell,
  • A user reports getting this error when JIRA parses an email: {noformat}ERROR [service.util.handler.CreateIssueHandler] Could not create issue! java.io.UnsupportedEncodingException: unicode-1-1-utf-7 at sun.io.Converters.getConverterClass(Converters.java:218) at sun.io.Converters.newConverter(Converters.java:251) at sun.io.ByteToCharConverter.getConverter(ByteToCharConverter.java:68) at sun.nio.cs.StreamDecoder$ConverterSD.<init>(StreamDecoder.java:224) at sun.nio.cs.StreamDecoder$ConverterSD.<init>(StreamDecoder.java:210) at sun.nio.cs.StreamDecoder.forInputStreamReader(StreamDecoder.java:77) at java.io.InputStreamReader.<init>(InputStreamReader.java:83) at com.sun.mail.handlers.text_plain.getContent(text_plain.java:64) at javax.activation.DataSourceDataContentHandler.getContent(DataHandler.java:745) at javax.activation.DataHandler.getContent(DataHandler.java:501) at javax.mail.internet.MimeBodyPart.getContent(MimeBodyPart.java:603) at com.atlassian.jira.service.util.handler.AbstractMessageHandler.handleMultipart(AbstractMessageHandler.java:236) at com.atlassian.jira.service.util.handler.AbstractMessageHandler.createAttachmentsForMessage(AbstractMessageHandler.java:201) at com.atlassian.jira.service.util.handler.CreateIssueHandler.handleMessage(CreateIssueHandler.java:201) at com.atlassian.jira.service.util.handler.CreateOrCommentHandler.handleMessage(CreateOrCommentHandler.java:115) at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:187) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:67) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) at org.quartz.core.JobRunShell.run(JobRunShell.java:191) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516) {noformat}
    via by Jeff Turner,
    • java.io.UnsupportedEncodingException: unknown-8bit at sun.io.Converters.getConverterClass(Converters.java:218) at sun.io.Converters.newConverter(Converters.java:251) at sun.io.ByteToCharConverter.getConverter(ByteToCharConverter.java:68) at sun.nio.cs.StreamDecoder$ConverterSD.<init>(StreamDecoder.java:224) at sun.nio.cs.StreamDecoder$ConverterSD.<init>(StreamDecoder.java:210)
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