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Root Cause Analysis

  1. java.lang.ClassNotFoundException

    com.tridion.smarttarget.utils.AmbientDataHelper

    at java.net.URLClassLoader.findClass()
  2. Java RT
    ClassLoader.loadClass
    1. java.net.URLClassLoader.findClass(Unknown Source)[na:1.8.0_91]
    2. java.lang.ClassLoader.loadClass(Unknown Source)[na:1.8.0_91]
    3. sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source)[na:1.8.0_91]
    4. java.lang.ClassLoader.loadClass(Unknown Source)[na:1.8.0_91]
    4 frames
  3. com.tridion.smarttarget
    TriggerTypesProcessor.onRequestStart
    1. com.tridion.smarttarget.ambientdata.TriggerTypesProcessor.onRequestStart(TriggerTypesProcessor.java:27)[smarttarget_cartridge.jar:8.1.1]
    1 frame
  4. com.tridion.ambientdata
    ServerEngine.onRequestStart
    1. com.tridion.ambientdata.ServerEngine.onRequestStart(ServerEngine.java:144)[web-ambient-engine-8.1.1-1005.jar:8.1.1-1005]
    1 frame
  5. com.sdl.web
    RequestStartAction.doOperation
    1. com.sdl.web.content.ambient.service.AmbientServiceProvider.handleRequestStart(AmbientServiceProvider.java:80)[content-ambient-extension-8.1.1-1008.jar:8.1.1-1008]
    2. com.sdl.web.content.ambient.odata.action.RequestStartAction.doOperation(RequestStartAction.java:46)[content-ambient-extension-8.1.1-1008.jar:8.1.1-1008]
    3. com.sdl.web.content.ambient.odata.action.RequestStartAction.doOperation(RequestStartAction.java:21)[content-ambient-extension-8.1.1-1008.jar:8.1.1-1008]
    3 frames
  6. com.sdl.odata
    ODataWriteProcessorActor$$anonfun$receive$1.applyOrElse
    1. com.sdl.odata.processor.write.ActionPostMethodHandler.handleWrite(ActionPostMethodHandler.java:53)[odata_processor-2.0.5-1002.jar:2.0.5-1002]
    2. com.sdl.odata.processor.ODataWriteProcessorImpl.write(ODataWriteProcessorImpl.java:57)[odata_processor-2.0.5-1002.jar:2.0.5-1002]
    3. com.sdl.odata.service.actor.ODataWriteProcessorActor$$anonfun$receive$1.applyOrElse(ODataWriteProcessorActor.scala:33)[odata_service-2.0.5-1002.jar:2.0.5-1002]
    3 frames
  7. Akka Actor
    Actor$class.aroundReceive
    1. akka.actor.Actor$class.aroundReceive(Actor.scala:480)[akka-actor_2.11-2.4.1.jar:na]
    1 frame
  8. com.sdl.odata
    ODataWriteProcessorActor.aroundReceive
    1. com.sdl.odata.service.actor.ODataWriteProcessorActor.aroundReceive(ODataWriteProcessorActor.scala:28)[odata_service-2.0.5-1002.jar:2.0.5-1002]
    1 frame
  9. Akka Actor
    Mailbox.run
    1. akka.actor.ActorCell.receiveMessage(ActorCell.scala:526)[akka-actor_2.11-2.4.1.jar:na]
    2. akka.actor.ActorCell.invoke(ActorCell.scala:495)[akka-actor_2.11-2.4.1.jar:na]
    3. akka.dispatch.Mailbox.processMailbox(Mailbox.scala:257)[akka-actor_2.11-2.4.1.jar:na]
    4. akka.dispatch.Mailbox.run(Mailbox.scala:224)[akka-actor_2.11-2.4.1.jar:na]
    4 frames
  10. Java RT
    Thread.run
    1. java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)[na:1.8.0_91]
    2. java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)[na:1.8.0_91]
    3. java.lang.Thread.run(Unknown Source)[na:1.8.0_91]
    3 frames