com.atlassian.jira.exception.CreateException: An unknown exception occured executing Validator com.atlassian.jira.workflow.validator.PermissionValidator@3bf8623: root cause: java.lang.NullPointerException

JIRA | Thomas Heidenreich | 3 years ago
  1. 0

    [Exception] Exception: Failed to create issue in project [HELPDESK], reason: com.atlassian.jira.workflow.WorkflowException: java.lang.Exception: Failed to create issue in project [HELPDESK], reason: com.atlassian.jira.workflow.WorkflowException at com.javahollic.jira.emh.service.ProcessorRunner.runProcessor(ProcessorRunner.java:905) at com.javahollic.jira.emh.service.ProcessorRunner.execute(ProcessorRunner.java:307) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerImpl.handleMessage(EnterpriseMessageHandlerImpl.java:267) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerProxy.handleMessage(EnterpriseMessageHandlerProxy.java:45) at com.atlassian.jira.service.services.mail.MailFetcherService$1.process(MailFetcherService.java:400) at com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl.getAndProcessMail(MailFetcherService.java:293) at com.atlassian.jira.service.services.mail.MailFetcherService.runImpl(MailFetcherService.java:388) at com.atlassian.jira.service.services.file.AbstractMessageHandlingService.run(AbstractMessageHandlingService.java:257) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) Caused by: com.atlassian.jira.exception.CreateException: com.atlassian.jira.workflow.WorkflowException at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:602)

    JIRA | 3 years ago | Chandra Moye
    java.lang.Exception: Failed to create issue in project [HELPDESK], reason: com.atlassian.jira.workflow.WorkflowException
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  3. 0

    [Exception] Exception: Failed to create issue in project [HELPDESK], reason: com.atlassian.jira.workflow.WorkflowException: java.lang.Exception: Failed to create issue in project [HELPDESK], reason: com.atlassian.jira.workflow.WorkflowException at com.javahollic.jira.emh.service.ProcessorRunner.runProcessor(ProcessorRunner.java:905) at com.javahollic.jira.emh.service.ProcessorRunner.execute(ProcessorRunner.java:307) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerImpl.handleMessage(EnterpriseMessageHandlerImpl.java:267) at com.javahollic.jira.emh.service.EnterpriseMessageHandlerProxy.handleMessage(EnterpriseMessageHandlerProxy.java:45) at com.atlassian.jira.service.services.mail.MailFetcherService$1.process(MailFetcherService.java:400) at com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl.getAndProcessMail(MailFetcherService.java:293) at com.atlassian.jira.service.services.mail.MailFetcherService.runImpl(MailFetcherService.java:388) at com.atlassian.jira.service.services.file.AbstractMessageHandlingService.run(AbstractMessageHandlingService.java:257) at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:61) at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:48) at org.quartz.core.JobRunShell.run(JobRunShell.java:195) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520) Caused by: com.atlassian.jira.exception.CreateException: com.atlassian.jira.workflow.WorkflowException at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:602)

    JIRA | 3 years ago | Chandra Moye
    java.lang.Exception: Failed to create issue in project [HELPDESK], reason: com.atlassian.jira.workflow.WorkflowException

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    Root Cause Analysis

    1. com.atlassian.jira.exception.CreateException

      An unknown exception occured executing Validator com.atlassian.jira.workflow.validator.PermissionValidator@3bf8623: root cause: java.lang.NullPointerException

      at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue()
    2. com.atlassian.jira
      DefaultIssueManager.createIssue
      1. com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:500)
      1 frame