org.xml.sax.SAXException: The XML document does not contain the <entity-engine-xml> root element or it was closed too early.

Atlassian JIRA | Nicolas Wildner [Atlassian] | 5 years ago
  1. 0

    While executing a Studio Import, this error occurs: {noformat} Error importing data: org.xml.sax.SAXException: The XML document does not contain the <entity-engine-xml> root element or it was closed too early. {noformat} Reproduced on my test studio instance. On the Jira Log files: {noformat} @400000004eb19b913189156c 2011-11-02 17:35:35,830 JiraImportTaskExecutionThread-1 INFO nwildner 1055x554x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Running JIRA Data Import... @400000004eb19b9133b68c5c 2011-11-02 17:35:35,867 JiraImportTaskExecutionThread-1 INFO nwildner 1055x554x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Importing data is 1% complete... @400000004eb19b9133de7334 2011-11-02 17:35:35,870 JiraImportTaskExecutionThread-1 INFO nwildner 1055x554x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Importing XML data... @400000004eb19b9133df982c 2011-11-02 17:35:35,870 JiraImportTaskExecutionThread-1 INFO nwildner 1055x554x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Start parsing XML with SAX Parser. @400000004eb19b9133e5e18c 2011-11-02 17:35:35,870 JiraImportTaskExecutionThread-1 INFO nwildner 1055x554x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Importing data is 17% complete... @400000004eb19b913400c074 2011-11-02 17:35:35,871 JiraImportTaskExecutionThread-1 ERROR nwildner 1055x554x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Error importing data: org.xml.sax.SAXException: The XML document does not contain the <entity-engine-xml> root element or it was closed too early. @400000004eb19b913400d014 org.xml.sax.SAXException: The XML document does not contain the <entity-engine-xml> root element or it was closed too early. @400000004eb19b913400f33c at com.atlassian.jira.action.admin.OfbizImportHandler.startElement(OfbizImportHandler.java:216) @400000004eb19b913400f724 at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source) @400000004eb19b913400fb0c at org.apache.xerces.impl.dtd.XMLDTDValidator.startElement(Unknown Source) @400000004eb19b913400fb0c at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanStartElement(Unknown Source) @400000004eb19b91340102dc at org.apache.xerces.impl.XMLDocumentScannerImpl$ContentDispatcher.scanRootElementHook(Unknown Source) @400000004eb19b9134010aac at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source) @400000004eb19b9134011a4c at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source) @400000004eb19b9134011e34 at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) @400000004eb19b913401221c at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) @400000004eb19b913401221c at org.apache.xerces.parsers.XMLParser.parse(Unknown Source) @400000004eb19b91340129ec at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source) @400000004eb19b9134012dd4 at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source) @400000004eb19b91340131bc at org.apache.xerces.jaxp.SAXParserImpl.parse(Unknown Source) @400000004eb19b91340135a4 at com.atlassian.jira.bc.dataimport.DefaultDataImportService.parseXmlAndValidateBackupData(DefaultDataImportService.java:247) @400000004eb19b9134013d74 at com.atlassian.jira.bc.dataimport.DefaultDataImportService.doImport(DefaultDataImportService.java:195) @400000004eb19b913401415c at com.atlassian.jira.studio.importer.StudioDataImportAsyncCommand.call(StudioDataImportAsyncCommand.java:96) @400000004eb19b9134014544 at com.atlassian.jira.studio.importer.StudioDataImportAsyncCommand.call(StudioDataImportAsyncCommand.java:37) @400000004eb19b913401974c at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:147) @400000004eb19b913401aebc at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303) @400000004eb19b913401b2a4 at java.util.concurrent.FutureTask.run(FutureTask.java:138) @400000004eb19b913401b2a4 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441) @400000004eb19b913401b68c at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303) @400000004eb19b913401be5c at java.util.concurrent.FutureTask.run(FutureTask.java:138) @400000004eb19b913401c244 at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForTenant(DefaultMultiTenantManager.java:61) @400000004eb19b913401c62c at com.atlassian.multitenant.juc.MultiTenantExecutors$WrappedRunnable.run(MultiTenantExecutors.java:160) @400000004eb19b913401ca14 at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886) @400000004eb19b913401d1e4 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) @400000004eb19b913401d5cc at java.lang.Thread.run(Thread.java:662) @400000004eb19b9134076f64 2011-11-02 17:35:35,872 JiraImportTaskExecutionThread-1 INFO nwildner 1055x554x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Importing data is 95% complete... @400000004eb19b913425a1dc 2011-11-02 17:35:35,874 JiraImportTaskExecutionThread-1 INFO nwildner 1055x554x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Importing data is 100% complete... @400000004eb19b9721d08c2c 2011-11-02 17:35:41,566 TP-Processor8 ERROR nwildner 1055x557x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!finished.jspa [jira.studio.importer.StudioImport] Import Finished with failures: Errors: {} @400000004eb19b9721d09bcc Error Messages: [Error importing data: org.xml.sax.SAXException: The XML document does not contain the c root element or it was closed too early.] {noformat} The <entity-engine-xml> XML element seems to be fine(closing), and the version of the Standalone Export file is 4.4.1#660-r161644. The progress bar reaches the end, and After that the message is displayed.

    Atlassian JIRA | 5 years ago | Nicolas Wildner [Atlassian]
    org.xml.sax.SAXException: The XML document does not contain the <entity-engine-xml> root element or it was closed too early.
  2. 0

    h3. Summary For JIRA Cloud Import to succeed, the "JIRA Export:" option in the Import Wizard must be a .zip file in the following format: JIRA-backup.zip ├── activeobjects.xml └── entities.xml *Problem:* The JIRA Cloud Wizard is also accepting an .xml file, continues through the process and runs and import that fails because it is missing the other .xml The following guide explains the process that an administrator has to go through to achieve the migration: [How to restore a JIRA Cloud application backup into another JIRA Cloud application|https://confluence.atlassian.com/display/JIRAKB/How+to+restore+a+JIRA+Cloud+application+backup+into+another+JIRA+Cloud+application] (improvements for this was suggested under: [JRA-59604|https://jira.atlassian.com/browse/JRA-59604] ) h3. Environment * JIRA Cloud Imports h3. Steps to Reproduce # Generate a Cloud Export # Unzip the export in webdav # Go to "JIRA Import" section and select any of the XML files h3. Expected Results JIRA warns that this is not the correct format and prevents the import. h3. Actual Results JIRA parses the xml file for previous JIRA URLs and continues with the next section. No message on screens warns the administrator that the import will fail. After starting the restore process, the following error is shown on screen: {quote} (!) JIRA access problem: There is a problem with your JIRA access. Failed to successfully import JIRA. {quote} JIRA is locked. JIRA logs show: {noformat} 2016-02-18 01:43:25,224 JiraImportTaskExecutionThread-1 INFO username 763x2958x1 14ji4ox 202.10.85.134,165.254.226.18,127.0.0.1 /secure/admin/StudioImport!import.jspa [c.a.j.studio.importer.StudioImport] Starting FULL JIRA Import as user: username 2016-02-18 01:43:25,224 JiraImportTaskExecutionThread-1 INFO username 763x2958x1 14ji4ox 202.10.85.134,165.254.226.18,127.0.0.1 /secure/admin/StudioImport!import.jspa [c.a.j.bc.dataimport.DefaultDataImportService] Running JIRA Data Import... 2016-02-18 01:43:25,230 JiraImportTaskExecutionThread-1 INFO username 763x2958x1 14ji4ox 202.10.85.134,165.254.226.18,127.0.0.1 /secure/admin/StudioImport!import.jspa [c.a.j.bc.dataimport.DefaultDataImportService] Importing XML data... 2016-02-18 01:43:25,231 JiraImportTaskExecutionThread-1 ERROR username 763x2958x1 14ji4ox 202.10.85.134,165.254.226.18,127.0.0.1 /secure/admin/StudioImport!import.jspa [c.a.j.bc.dataimport.DefaultDataImportService] Error importing data: org.xml.sax.SAXException: The XML document does not contain the <entity-engine-xml> root element or it was closed too early. org.xml.sax.SAXException: The XML document does not contain the <entity-engine-xml> root element or it was closed too early. at com.atlassian.jira.bc.dataimport.OfbizImportHandler.startElement(OfbizImportHandler.java:241) at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source) at org.apache.xerces.impl.dtd.XMLDTDValidator.startElement(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanStartElement(Unknown Source) at org.apache.xerces.impl.XMLDocumentScannerImpl$ContentDispatcher.scanRootElementHook(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source) .... {noformat} h3.Workaround * Zip both .xml files to match the format required by JIRA.

    Atlassian JIRA | 10 months ago | Mauro Fernandez Badii [Atlassian]
    org.xml.sax.SAXException: The XML document does not contain the <entity-engine-xml> root element or it was closed too early.
  3. 0

    h3. Summary For JIRA Cloud Import to succeed, the "JIRA Export:" option in the Import Wizard must be a .zip file in the following format: JIRA-backup.zip ├── activeobjects.xml └── entities.xml *Problem:* The JIRA Cloud Wizard is also accepting an .xml file, continues through the process and runs and import that fails because it is missing the other .xml The following guide explains the process that an administrator has to go through to achieve the migration: [How to restore a JIRA Cloud application backup into another JIRA Cloud application|https://confluence.atlassian.com/display/JIRAKB/How+to+restore+a+JIRA+Cloud+application+backup+into+another+JIRA+Cloud+application] (improvements for this was suggested under: [JRA-59604|https://jira.atlassian.com/browse/JRA-59604] ) h3. Environment * JIRA Cloud Imports h3. Steps to Reproduce # Generate a Cloud Export # Unzip the export in webdav # Go to "JIRA Import" section and select any of the XML files h3. Expected Results JIRA warns that this is not the correct format and prevents the import. h3. Actual Results JIRA parses the xml file for previous JIRA URLs and continues with the next section. No message on screens warns the administrator that the import will fail. After starting the restore process, the following error is shown on screen: {quote} (!) JIRA access problem: There is a problem with your JIRA access. Failed to successfully import JIRA. {quote} JIRA is locked. JIRA logs show: {noformat} 2016-02-18 01:43:25,224 JiraImportTaskExecutionThread-1 INFO username 763x2958x1 14ji4ox 202.10.85.134,165.254.226.18,127.0.0.1 /secure/admin/StudioImport!import.jspa [c.a.j.studio.importer.StudioImport] Starting FULL JIRA Import as user: username 2016-02-18 01:43:25,224 JiraImportTaskExecutionThread-1 INFO username 763x2958x1 14ji4ox 202.10.85.134,165.254.226.18,127.0.0.1 /secure/admin/StudioImport!import.jspa [c.a.j.bc.dataimport.DefaultDataImportService] Running JIRA Data Import... 2016-02-18 01:43:25,230 JiraImportTaskExecutionThread-1 INFO username 763x2958x1 14ji4ox 202.10.85.134,165.254.226.18,127.0.0.1 /secure/admin/StudioImport!import.jspa [c.a.j.bc.dataimport.DefaultDataImportService] Importing XML data... 2016-02-18 01:43:25,231 JiraImportTaskExecutionThread-1 ERROR username 763x2958x1 14ji4ox 202.10.85.134,165.254.226.18,127.0.0.1 /secure/admin/StudioImport!import.jspa [c.a.j.bc.dataimport.DefaultDataImportService] Error importing data: org.xml.sax.SAXException: The XML document does not contain the <entity-engine-xml> root element or it was closed too early. org.xml.sax.SAXException: The XML document does not contain the <entity-engine-xml> root element or it was closed too early. at com.atlassian.jira.bc.dataimport.OfbizImportHandler.startElement(OfbizImportHandler.java:241) at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source) at org.apache.xerces.impl.dtd.XMLDTDValidator.startElement(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanStartElement(Unknown Source) at org.apache.xerces.impl.XMLDocumentScannerImpl$ContentDispatcher.scanRootElementHook(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source) at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source) .... {noformat} h3.Workaround * Zip both .xml files to match the format required by JIRA.

    Atlassian JIRA | 10 months ago | Mauro Fernandez Badii [Atlassian]
    org.xml.sax.SAXException: The XML document does not contain the <entity-engine-xml> root element or it was closed too early.
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  5. 0

    While executing a Studio Import, this error occurs: {noformat} Error importing data: org.xml.sax.SAXException: The XML document does not contain the <entity-engine-xml> root element or it was closed too early. {noformat} Reproduced on my test studio instance. On the Jira Log files: {noformat} @400000004eb19b913189156c 2011-11-02 17:35:35,830 JiraImportTaskExecutionThread-1 INFO nwildner 1055x554x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Running JIRA Data Import... @400000004eb19b9133b68c5c 2011-11-02 17:35:35,867 JiraImportTaskExecutionThread-1 INFO nwildner 1055x554x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Importing data is 1% complete... @400000004eb19b9133de7334 2011-11-02 17:35:35,870 JiraImportTaskExecutionThread-1 INFO nwildner 1055x554x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Importing XML data... @400000004eb19b9133df982c 2011-11-02 17:35:35,870 JiraImportTaskExecutionThread-1 INFO nwildner 1055x554x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Start parsing XML with SAX Parser. @400000004eb19b9133e5e18c 2011-11-02 17:35:35,870 JiraImportTaskExecutionThread-1 INFO nwildner 1055x554x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Importing data is 17% complete... @400000004eb19b913400c074 2011-11-02 17:35:35,871 JiraImportTaskExecutionThread-1 ERROR nwildner 1055x554x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Error importing data: org.xml.sax.SAXException: The XML document does not contain the <entity-engine-xml> root element or it was closed too early. @400000004eb19b913400d014 org.xml.sax.SAXException: The XML document does not contain the <entity-engine-xml> root element or it was closed too early. @400000004eb19b913400f33c at com.atlassian.jira.action.admin.OfbizImportHandler.startElement(OfbizImportHandler.java:216) @400000004eb19b913400f724 at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source) @400000004eb19b913400fb0c at org.apache.xerces.impl.dtd.XMLDTDValidator.startElement(Unknown Source) @400000004eb19b913400fb0c at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanStartElement(Unknown Source) @400000004eb19b91340102dc at org.apache.xerces.impl.XMLDocumentScannerImpl$ContentDispatcher.scanRootElementHook(Unknown Source) @400000004eb19b9134010aac at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source) @400000004eb19b9134011a4c at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source) @400000004eb19b9134011e34 at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) @400000004eb19b913401221c at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) @400000004eb19b913401221c at org.apache.xerces.parsers.XMLParser.parse(Unknown Source) @400000004eb19b91340129ec at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source) @400000004eb19b9134012dd4 at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source) @400000004eb19b91340131bc at org.apache.xerces.jaxp.SAXParserImpl.parse(Unknown Source) @400000004eb19b91340135a4 at com.atlassian.jira.bc.dataimport.DefaultDataImportService.parseXmlAndValidateBackupData(DefaultDataImportService.java:247) @400000004eb19b9134013d74 at com.atlassian.jira.bc.dataimport.DefaultDataImportService.doImport(DefaultDataImportService.java:195) @400000004eb19b913401415c at com.atlassian.jira.studio.importer.StudioDataImportAsyncCommand.call(StudioDataImportAsyncCommand.java:96) @400000004eb19b9134014544 at com.atlassian.jira.studio.importer.StudioDataImportAsyncCommand.call(StudioDataImportAsyncCommand.java:37) @400000004eb19b913401974c at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:147) @400000004eb19b913401aebc at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303) @400000004eb19b913401b2a4 at java.util.concurrent.FutureTask.run(FutureTask.java:138) @400000004eb19b913401b2a4 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441) @400000004eb19b913401b68c at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303) @400000004eb19b913401be5c at java.util.concurrent.FutureTask.run(FutureTask.java:138) @400000004eb19b913401c244 at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForTenant(DefaultMultiTenantManager.java:61) @400000004eb19b913401c62c at com.atlassian.multitenant.juc.MultiTenantExecutors$WrappedRunnable.run(MultiTenantExecutors.java:160) @400000004eb19b913401ca14 at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886) @400000004eb19b913401d1e4 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) @400000004eb19b913401d5cc at java.lang.Thread.run(Thread.java:662) @400000004eb19b9134076f64 2011-11-02 17:35:35,872 JiraImportTaskExecutionThread-1 INFO nwildner 1055x554x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Importing data is 95% complete... @400000004eb19b913425a1dc 2011-11-02 17:35:35,874 JiraImportTaskExecutionThread-1 INFO nwildner 1055x554x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!import.jspa [jira.bc.dataimport.DefaultDataImportService] Importing data is 100% complete... @400000004eb19b9721d08c2c 2011-11-02 17:35:41,566 TP-Processor8 ERROR nwildner 1055x557x1 83ixsi 201.22.212.136,59.167.133.70 /secure/admin/StudioImport!finished.jspa [jira.studio.importer.StudioImport] Import Finished with failures: Errors: {} @400000004eb19b9721d09bcc Error Messages: [Error importing data: org.xml.sax.SAXException: The XML document does not contain the c root element or it was closed too early.] {noformat} The <entity-engine-xml> XML element seems to be fine(closing), and the version of the Standalone Export file is 4.4.1#660-r161644. The progress bar reaches the end, and After that the message is displayed.

    Atlassian JIRA | 5 years ago | Nicolas Wildner [Atlassian]
    org.xml.sax.SAXException: The XML document does not contain the <entity-engine-xml> root element or it was closed too early. @400000004eb19b913400f33c at com.atlassian.jira.action.admin.OfbizImportHandler.startElement(OfbizImportHandler.java:216) @400000004eb19b913400f724 at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source) @400000004eb19b913400fb0c at org.apache.xerces.impl.dtd.XMLDTDValidator.startElement(Unknown Source) @400000004eb19b913400fb0c at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanStartElement(Unknown Source) @400000004eb19b91340102dc at org.apache.xerces.impl.XMLDocumentScannerImpl$ContentDispatcher.scanRootElementHook(Unknown Source) @400000004eb19b9134010aac at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source) @400000004eb19b9134011a4c at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source) @400000004eb19b9134011e34 at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) @400000004eb19b913401221c at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source) @400000004eb19b913401221c at org.apache.xerces.parsers.XMLParser.parse(Unknown Source) @400000004eb19b91340129ec at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source) @400000004eb19b9134012dd4 at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source) @400000004eb19b91340131bc at org.apache.xerces.jaxp.SAXParserImpl.parse(Unknown Source) @400000004eb19b91340135a4 at com.atlassian.jira.bc.dataimport.DefaultDataImportService.parseXmlAndValidateBackupData(DefaultDataImportService.java:247) @400000004eb19b9134013d74 at com.atlassian.jira.bc.dataimport.DefaultDataImportService.doImport(DefaultDataImportService.java:195) @400000004eb19b913401415c at com.atlassian.jira.studio.importer.StudioDataImportAsyncCommand.call(StudioDataImportAsyncCommand.java:96) @400000004eb19b9134014544 at com.atlassian.jira.studio.importer.StudioDataImportAsyncCommand.call(StudioDataImportAsyncCommand.java:37) @400000004eb19b913401974c at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:147) @400000004eb19b913401aebc at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
  6. 0

    Re: Encoding Problems - DMOZ - RDF - Xerces-j

    xerces-j-users | 1 decade ago | Jon Shoberg
    org.xml.sax.SAXException: Stopping after fatal error: An invalid XML character (Unicode: 0x6) was found in the element content of the document.

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    Root Cause Analysis

    1. org.xml.sax.SAXException

      The XML document does not contain the <entity-engine-xml> root element or it was closed too early.

      at com.atlassian.jira.action.admin.OfbizImportHandler.startElement()
    2. com.atlassian.jira
      OfbizImportHandler.startElement
      1. com.atlassian.jira.action.admin.OfbizImportHandler.startElement(OfbizImportHandler.java:216)
      1 frame
    3. Xerces2-j
      SAXParserImpl.parse
      1. org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source)
      2. org.apache.xerces.impl.dtd.XMLDTDValidator.startElement(Unknown Source)
      3. org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanStartElement(Unknown Source)
      4. org.apache.xerces.impl.XMLDocumentScannerImpl$ContentDispatcher.scanRootElementHook(Unknown Source)
      5. org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
      6. org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
      7. org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
      8. org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
      9. org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
      10. org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
      11. org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)
      12. org.apache.xerces.jaxp.SAXParserImpl.parse(Unknown Source)
      12 frames
    4. com.atlassian.jira
      ImportTaskManagerImpl$TaskCallableDecorator.call
      1. com.atlassian.jira.bc.dataimport.DefaultDataImportService.parseXmlAndValidateBackupData(DefaultDataImportService.java:247)
      2. com.atlassian.jira.bc.dataimport.DefaultDataImportService.doImport(DefaultDataImportService.java:195)
      3. com.atlassian.jira.studio.importer.StudioDataImportAsyncCommand.call(StudioDataImportAsyncCommand.java:96)
      4. com.atlassian.jira.studio.importer.StudioDataImportAsyncCommand.call(StudioDataImportAsyncCommand.java:37)
      5. com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:147)
      5 frames
    5. Java RT
      FutureTask.run
      1. java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
      2. java.util.concurrent.FutureTask.run(FutureTask.java:138)
      3. java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441)
      4. java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
      5. java.util.concurrent.FutureTask.run(FutureTask.java:138)
      5 frames
    6. com.atlassian.multitenant
      MultiTenantExecutors$WrappedRunnable.run
      1. com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForTenant(DefaultMultiTenantManager.java:61)
      2. com.atlassian.multitenant.juc.MultiTenantExecutors$WrappedRunnable.run(MultiTenantExecutors.java:160)
      2 frames
    7. Java RT
      Thread.run
      1. java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
      2. java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
      3. java.lang.Thread.run(Thread.java:662)
      3 frames