java.lang.NullPointerException: This exception has no message.

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java.lang.NullPointerException:
at com.atlassian.core.user.UserUtils.resetPassword(UserUtils.java:310)
at com.atlassian.jira.web.action.user.ForgotPassword.doPassword(ForgotPassword.java:29)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

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