Usually we use the terms solution and crash tag interchangeably. A crash tag is a stack trace associated with a solution content, which can be anything that helps solving that exception, like a website, a Stack Overflow answer, a tip, or even another Samebug user. Actually when Samebug presents you results for a stack trace search, it presents the crash tags stored in the Samebug database.
Creating crash tags
In rating solutions we mentioned that marking a solution helpful creates a new crash tag.
What does this exactly mean? Suppose you are searching with the stack trace
S1, and Samebug
shows a crash tag
S2 -> C (stack trace
S2 associated with content
C). Here if you mark
this solution helpful, you will create a new crash tag
S1 -> C. This is important for two reasons:
- if someone searches with a stack trace that is more similar to
S2, Samebug can offer the content
Cas a solution with higher relevancy
- the fresh crash tag is owned by you, so when it collect marks from other Samebug users, these marks will boost your profile